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COVID Production Timeline - 15 business days + shipping to arrive
Every product ordered from this site, not just original art, is produced as a one-off. Every puzzle, sweater, tie, and pair of socks is produced individually by U.S. based manufacturers. For this reason, orders take a bit longer than you may be accustomed to arrive. Please allow an extra 3 days for order processing/production before the order is shipped. COVID has also slowed down some manufacturers' production time due to social distancing and cleaning requirements as well as the experience of delays from the postal service. Everyone is doing their best to keep up with the fluctuating production environment and your patience is greatly valued. If you ever want to check on the status of your order, just call me on my cell at 1+505.814.3497 and leave a message if I'm unable to answer. I will get back to you. Thank you!
The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS? We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact NeeleyArts@gmail.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged. CAN I CANCEL MY ORDER? Unless your order has already gone into production you can cancel it. Please contact NeeleyArts@gmail.com as soon as possible if you need to cancel your order. HOW LONG DOES IT TAKE TO PROCESS A REFUND? Processing a refund can take up to 7-10 business days. HOW DO I RETURN MY PACKAGE? For a refund or replacement, please email NeeleyArts@gmail.com
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
All prints are produced to the highest quality standards. Original art is made with modern, stable, paints on a properly prepared surface. The finished original artwork is protected with either Gamvar Picture Varnish or Art Resin.
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